Terms and Conditions

Important

Please read this Member Agreement (the "Agreement") carefully before enrolling as a member of the Retail Benefits' Georgia Power Customer Rewards program (the "Program") powered by Retail Benefits, Inc. ("RBI,"Retail Benefits", or "we" including variations of the term) or using any RBI software and related applications utilizing RBI software in connection with the Program (collectively, "Software"". This Agreement explains the Terms and Conditions governing membership in the Program ("Terms and Conditions"), and it is your responsibility to read and understand them. By enrolling as a member in the Program (“Member”), or by utilizing Software, you agree to be bound by the Program. Enrollment is defined as providing Georgia Power Customer Rewards with your valid email address and a password in which to access your account. Utilizing RBI Software does not confer the status of "Member" until the Software user completes the enrollment process. Participation in the Program and its benefits are offered at the discretion of Georgia Power Customer Rewards, and Georgia Power Customer Rewards has the right to change the Terms and Conditions, in whole or in part, at any time with or without notice.

Disclosure of Account Information

You authorize Retail Benefits to disclose to third parties information you have provided, or information that Retail Benefits has obtained about your Retail Benefits account or shopping behavior: (i) to agents and licensors of Retail Benefits or its affiliates, such as independent auditors, consultants or attorneys; (ii) to GPC and any of its affiliates; (iii) to comply with government agency or court orders or requests, including, without limitation, commissions exercising jurisdiction over GPC or any of its affiliates; (iv) in providing aggregated and non-personalized marketing services for an advertising or store partner; or (v) where it is necessary for redemption or transfer of your Rewards. Further, you authorize Retail Benefits to receive any account information from any Affiliated Store (as defined below ) including, but not limited to information regarding purchases made, items searched for or added to your shopping cart, products ordered, order number, the time and date the purchase occurred, and the email address entered for the purchase. You agree that an Affiliated Store, GPC and its affiliates may disclose information about you to Retail Benefits and to hold the Affiliated Store, GPC, and its affiliates harmless in connection with any such disclosure. You allow Retail Benefits to collect and use personalized marketing information regarding visits and related to purchases made from internet commerce sites as part of your participation in the Program.

By enrolling in the Program, you agree to receive communications that are account and Membership related (e.g., that we’ve added money to your account, that we are mailing you a check on a certain date) as well as periodic shopping-related emails that highlight coupons and special deals that are available to Retail Benefits members. You can opt-out of receiving emails that are not account-related by either (i) visiting our website; or (ii) following the unsubscribe link on any of the emails. Since we need to communicate account information to you in order to operate the Program, you cannot unsubscribe from account information emails, but you can close down your account by contacting customer service via email.

Eligibility

  1. Only GPC customers may participate. A residential customer must be eighteen (18) years or older to participate.
  2. No machines, scripts, or automated services may be used to accumulate any financial benefits derived from the use of Retail Benefits. Each customer may maintain only one Program account. Any duplicate Program accounts will be subject to cancellation in Retail Benefits’ sole discretion.
  3. You must have internet access and a valid email address to be eligible to receive the privileges and benefits of membership. Retail Benefits is not responsible for your inability to connect to the internet, log into the Retail Benefits website, or access your Retail Benefits Program account.
  4. By agreeing to these Terms and Conditions, you also agree not to ‘spam’ unknown individuals by sending them unwanted emails. Refusal to abide by this or any other rules may result in Retail Benefits canceling your membership.

Accrual of Rewards

As a Member, you will be credited, subject to the Terms and Conditions enumerated in this Agreement, a percentage of the net purchases you make (“Rewards”) at the stores affiliated with and accessed via Retail Benefits (“Affiliated Stores”). The specific Rewards percentage and payment associated with each Affiliated Store will be posted on rewards.georgiapower.com. The net purchase is defined as the total amount paid to the store minus tax, gift wrapping, shipping, promotional credits, returns, cancellations, and transaction fees or as the Affiliated Store defines on their respective Web site. All Affiliated Store membership and/or operating agreements as they relate to their affiliate or partner programs with Retail Benefits and which reside on each Affiliated Store’s respective Web site are hereby incorporated into this Agreement by reference. Earned Rewards will appear as a line item credit on your power bill. Except in the event of termination as described below , you will not receive a separate payment of any accrued Rewards.

As a Member, purchases made through Retail Benefits Affiliated Stores will be deemed “Qualified Purchases” and will earn Rewards on the net purchase if and only if all of the following criteria are satisfied: “Cookies,” both first and third party (if applicable), must be enabled on your Web browser. All potential Qualified Purchases must begin by clicking on a Retail Benefits link to the Affiliated Store. The Retail Benefits link to an Affiliated Store must not be altered. All purchases must be started and completed in one shopping session after the Member clicks through to an Affiliated Store via a Retail Benefits link. If a purchase is completed during a different shopping session, it will not be considered a Qualified Purchase. Purchases using coupons provided by any party other than Retail Benefits may not qualify as a Qualified Purchase.

The determination of whether or not a purchase made through a Retail Benefits Affiliated Store is a Qualified Purchase is at the sole discretion of Retail Benefits. All Rewards earned by Members are subject to review. Necessary adjustments may be applied to a Member’s Program account at any time by Retail Benefits at its sole discretion. If you do not agree to adjustments made to your account, your only recourse will be to terminate your membership in the Program. Retail Benefits reserves the right to terminate any account for abusive or fraudulent activity, or if the Member is no longer reachable at the e-mail address provided.

If an Affiliated Store fails to report a transaction to Retail Benefits, or withholds payment to Retail Benefits for any reason, Retail Benefits reserves the right to cancel the Rewards associated with that transaction. Rewards awarded to Members are subject to adjustments for returns, cancellations, and other events. Such adjustments can be applied to a Member’s Program accounts at any time by Retail Benefits at its sole discretion. Should you disagree with any adjustments made to your account, your sole remedy is to withdraw from the Program.

You may be taxed on your accrual of Rewards, depending on the amount of Rewards you accrue and the applicable tax laws of federal, state, and local jurisdictions. Retail Benefits may choose, in its sole discretion, to provide you with those notices on occasion. In all instances, you will be solely responsible for any and all tax liability arising out of your accrual or redemption of Rewards.

Some purchases may not be eligible for Rewards. We do our best to maintain an up-to-date list on the Retail Benefits website. Please note that Affiliated Stores regularly change policies and if an Affiliated Store fails to report a transaction to Retail Benefits, or withholds payment to Retail Benefits for any reason, Retail Benefits reserves the right to cancel the Rewards associated with that transaction.

It is your responsibility to check your Program account regularly to ensure that earned Rewards have been properly credited and that your Program account balance is accurate. If you do not believe that Rewards have been correctly credited to your Program account or correctly shown on your GPC pow er bill, you must contact Retail Benefits’ Customer Service via email (and not GPC) within 90 days of the date of the Qualified Purchase.

Retail Benefits is not responsible for changes to, or discontinuance of, any Affiliated Store, or for any Affiliated Store’s withdrawal from the Program, or for any effect on accrual of Rewards caused by such changes, discontinuance, or withdrawal. Retail Benefits is not responsible for changes to, or discontinuance of, any special offer or coupon code at an Affiliated Store site. It is the Member’s responsibility to make sure that all specials are valid. If you choose to use coupons and specials that are not listed on the Retail Benefits site, we cannot guarantee that you will be eligible to receive a Retail Benefits Rew ards on your purchases.

Payment Schedule

Rewards accrue within 1 w eek following the Qualified Purchase date. For reservation-based transactions, the Qualified Purchase date will be the date on which the services provided in connection with the reservation are fulfilled and the financial transaction is complete. A reservation-based transaction includes purchases for hotels, cars, etc. Rewards are paid monthly for Qualified Purchases having surpassed the applicable Affiliated Store’s holding period or having been paid by the Affiliated Store; for most transactions this occurs within 90 days of purchase. For the avoidance of doubt, Rewards will not appear on your GPC power bill immediately after the Qualified Purchase due to the Affiliated Store’s processing time

Please note that orders from certain Affiliated Stores cannot be paid according to the typical schedule and must be held for additional days follow ing purchase based on the Affiliated Store’s return and payment policy. Retail Benefits does its best to maintain a list of stores whose payment policies delay our ability to pay members Rewards on our website. Retail Benefits reserves the right in its sole discretion to delay payment based on changes to store policies and procedures at any time.

It is your responsibility to keep your Program account information current in order to facilitate the payment of your Rewards. Retail Benefits is not responsible for any misapplied payments or payments sent to the wrong address if these errors were caused by inaccurate email or contact information provided by you. We are also not liable for errors made by payment partners like PayPal in applying your payment, though we will work hard to resolve any such issues should they arise.

If your Program participation terminates or your power service with GPC terminates, you cannot receive any additional Rewards as of the power service or enrollment termination date, and all accrued Rewards, where the value thereof is greater than or equal to $2.00, as of such termination date will be refunded with a check from GPC to you at some time after the termination of your power service. Retail Benefits is not responsible for any misapplied payments or payments sent to the wrong address if these errors were caused by inaccurate email or contact information provided by you. We are also not liable for errors made by payment partners like PayPal in applying your payment, though we will work hard to resolve any such issues should they arise.

Account Access and Password

Upon registration for the Program, you will select a password that will allow you to access your Retail Benefits Program account (via the Program website) to verify transfers, check account balances, and modify your account information.

You must be logged into Retail Benefits and enter your password to change your account settings and payment preferences. You may check your account status and recent earning history at any time on the Program website.

Retail Benefits is entitled to act on instructions received under your password. You are responsible for keeping your email address, password, account numbers, and other account information confidential and secure. Retail Benefits is not responsible for any credits or debits made to your Program account by someone else who uses your password.

Installation and Usage of Georgia Power Customer Rewards Software

In installing and/or using Georgia Power Customer Rewards Software, you agree to the following:

  1. License. Retail Benefits grants you a non-exclusive license to install and use its Software solely for personal use and only for the purpose of accessing the Program. Retail Benefits and its Software licensors/suppliers reserve the right to add additional features or functions to the Software at any time, without asking your approval. Retail Benefits may require the update of Software on your computer when new versions of the Software are released or new features are available. Updates may occur automatically when you use the Program. Changes to this Agreement may be made by Retail Benefits as described above in the Terms and Conditions and will be posted on the Program website. Your continued use of Retail Benefits Software will constitute consent to the revised terms. Retail Benefits is under no obligation to support the Software and may at any time suspend or terminate this license and the Software.
  2. Restrictions. You may not reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software for any reason. You may not modify the Software in any way. You may not rent, sell, lease, sublicense, distribute, assign, copy (other than a single copy for your own backup purposes), or in any way transfer the Software or use the Software for the benefit of any third party through any outsourcing or timesharing arrangement or through the operation of any service bureau. You understand that the Software is licensed not sold and that the Software and all rights not expressly granted herein are reserved to Retail Benefits and its licensors/suppliers.
  3. Voluntary Use. The Software assists users in identifying and accessing Rewards opportunities while using the Web. The Software also communicates with Retail Benefits and its licensors’ servers information regarding your use of the Program (such as IP address, type of browser, referring URL), which may include personally identifying information. Use of such information is subject to the Retail Benefits Privacy Policy. Your use of the Software and the Program is voluntary. You may discontinue use and uninstall the Software at any time.

Disclaimer

THE RETAIL BENEFITS PROGRAM AND SOFTWARE ARE BEING PROVIDED TO MEMBER “AS IS” WITH NO WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETAIL BENEFITS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROGRAM AND THE SOFTWARE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES GRANTED BY AFFILIATED STORES TO MEMBER, IF ANY, THE IMPLIED WARRANTY OF NON-INFRINGEMENT AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE AND THOSE ARISING FROM COURSE OF DEALING, USAGE OR TRADE OR COURSE OF PERFORMANCE.

RETAIL BENEFITS DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATION REGARDING THE QUALITY OF, OR ACCURACY OF ADVERTISEMENTS FOR, ANY MERCHANDISE, PRODUCTS, OR SERVICES OFFERED OR PROVIDED BY AFFILIATED STORES OR THEIR SUPPLIERS IN CONJUNCTION WITH THE PROGRAM. IN ADDITION, RETAIL BENEFITS DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATION THAT THIS SITE IS FREE OF VIRUSES, BUGS OR OTHER DESTRUCTIVE MATERIALS OR THAT INFORMATION OF WHATSOEVER KIND YOU PROVIDE IN CONNECTION WITH THE PROGRAM WILL BE SECURE FROM UNAUTHORIZED ACCESS. IN ADDITION, RETAIL BENEFITS DOES NOT WARRANT THAT ACCESS TO THIS SITE OR USE OF ITS SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, AND RETAIL BENEFITS ASSUMES NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR ACCESS, OR INABILITY TO ACCESS, THIS SITE OR YOUR USE OR INABILITY TO USE THE SOFTWARE, INCLUDING, BUT NOT LIMITED TO, YOUR INABILITY TO ACCRUE REWARDS BY PURCHA SING ITEMS WITH AN AFFILIATED STORE.

Limitation of Liability

IN NO EVENT WILL ANY OTHER COMPANY WITH WHICH RETAIL BENEFITS HAS A RELATIONSHIP, INCLUDING WITHOUT LIMITATION, COBRANDING, CO-MARKETING, JOINT DEVELOPMENT, A STORE RELATIONSHIP, OR A LICENSING OR SUPPLIER RELATIONSHIP, INCLUDING, WITHOUT LIMITATION, GPC AND ALL OF ITS AFFILIATES (EACH A “PARTICIPANT”) BE LIABLE TO YOU FOR NON-PERFORMANCE OF RETAIL BENEFITS OBLIGATIONS HEREUNDER. YOU AGREE NOT TO SUE ANY PARTICIPANT FOR NON-PERFORMANCE BY RETAIL BENEFITS. IN NO EVENT SHALL RETAIL BENEFITS OR ANY PARTICIPANT BE LIABLE FOR ANY DAMAGES, CLAIMS OR LOSSES INCURRED (INCLUDING WITHOUT LIMITATION COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY ARISING IN CONNECTION WITH: (I) THE PROGRAM; (II) ANY FAILURE, DELAY, OR DECISION BY RETAIL BENEFITS IN ADMINISTERING THE PROGRAM; (III) THE USE OR INABILITY TO USE THIS WEB SITE; (IV) THE USE OR INABILITY TO USE THE SOFTWARE INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST BUSINESS OR LOST OPPORTUNITY, OR ANY INDIRECT, SPECIA L, INCIDENTAL OR CONSEQUENTIAL OR EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LEGAL FEES, ARISING OUT OF SUCH USE OR INABILITY TO USE THE SOFTWARE, OR (V) THE PURCHASE OR USE OF ANY MERCHANDISE, PRODUCTS, OR SERVICES OF AFFILIATED STORES OR SUPPLIERS, EVEN IF RETAIL BENEFITS, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

MEMBER AGREES TO INDEMNIFY AND HOLD RETAIL BENEFITS AND ALL PARTICIPANTS, AS WELL AS THEIR RESPECTIVE PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF MEMBER’S USE OF THE PROGRAM, THE VIOLATION OF THESE POLICIES BY MEMBER, OR THE INFRINGEMENT BY MEMBER, OR OTHER USER OF THE PROGRAM USING THE MEMBER’S ACCOUNT, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY, OR AS A RESULT OF ANY THREATENING, LIBELOUS, OBSCENE, HARASSING OR OFFENSIVE MATERIAL CONTAINED IN ANY MEMBER COMMUNICATIONS.

Termination or Changes to the Program

Retail Benefits reserves the right to terminate the Program at any time with notice. Notification of Program termination will be sent to the email address you provide to Retail Benefits during the registration process. Retail Benefits will not be responsible for failing to notify you of Program termination where such failure is caused by any reason outside the control of Retail Benefits, including an error in your email program, an inaccurate email address, your failure to check for your email online, or your failure to inform Retail Benefits of a change in your email address.

As described above, Retail Benefits may modify this Agreement from time to time, with or without notice, and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check the Terms and Conditions page of the Program website regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.

Termination of Membership

embership in the Program is subject to these Terms and Conditions. Any failure to comply with these Terms and Conditions, any fraud or abuse relating to the accrual or redemption of Rewards, or any misrepresentation of any information furnished to Retail Benefits or its affiliates by you, or anyone acting on your behalf, may result in the termination of your membership in the Program, cancellation of your Retail Benefits account and/or forfeiture of your accrued Rewards. Retail Benefits also reserves the right to close accounts that have been inactive for more than 12 months. Inactivity is defined as no tracked usage of the Retail Benefits Program, website or Software. Any deactivated account loses accrued funds and Program access.

Disputes/Errors

All questions or disputes regarding the Program, including without limitation, questions or disputes regarding eligibility for the Program, or the eligibility of Rew ards for accrual or redemption, must be submitted in writing within 60 days of the qualifying transaction, to Retail Benefits at: Customer Service, Retail Benefits, Inc., 98 Monterey Pointe Drive, Palm Beach Gardens, FL 33418. Any such disputes shall be resolved by Retail Benefits at its sole discretion. All interpretations of Program Terms and Conditions shall be at the sole discretion of Retail Benefits. In the event that an error is made by Retail Benefits, your sole remedy shall be the credit of the disputed Rewards to your Retail Benefits account.

Miscellaneous

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without reference to its conflict of laws rules. As a condition of the use of the Program website and service, you agree to submit to the personal and exclusive jurisdiction of the New York State Supreme Court, County of Suffolk, New York and therefore agree to file and maintain any grievance or suit of any kind exclusively in the New York State Supreme Court, County of Suffolk, New York. If any provision of this Agreement is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. Retail Benefits’ failure to insist upon or enforce strict performance of any provision of the Agreement shall not be construed as a waiver of any provision or right. Nothing in this Agreement shall be construed as creating or constituting a partnership, joint venture or agency relationship between Retail Benefits and the Affiliated Stores or between Retail Benefits and any other of its Participants. Neither the Affiliated Stores nor any Participant shall have the ability to create any obligation on Retail Benefits’ behalf. This Agreement constitutes the entire agreement between you and Retail Benefits with respect to the Program, and in the event of conflict between the Terms and Conditions and the provisions of the privacy policy found at the Program website, these Terms and Conditions will control. Without in any way limiting GPC’s and its affiliates’ third-party beneficiary rights hereunder, you agree that neither GPC nor any of its affiliates is a party to this Agreement between you and Retail Benefits.

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